Norton security suite not responding

It can fix word docs after some troubles: power failures, viruses and unexpected errors. The tool starts under any major version of Windows OS. Back to top. Miles Neu dabei 1. Registriert: Danksagungen 0. Any guidance would be greatly appreciated. Ich habe die gleiche Frage 0. PapauZ Guru Norton-Titan The Microsoft forum referred me to the Norton form. If you wait a bit, will Word work normally after some time? Or is it totally freezed?

It is totally freezed. Does the same happen if you open Word first, and the the doc file with Word's Open function? Same thing happens with Excel. SarojaK, please take note of this message and convey that to your upper hierarchy. If they continue to ignore this and enforce that policy then I'm afraid your company will risk being sued some day. How in the world did that happen? I will assume it was one of the Norton updates because until a few days ago everything was okay.

I think I have problem with getting viral updates. I can't find where to look for last time these were updated. Truth is that LU should be faultless at all times, but sometimes occasional failures still can occur regardless of client software version. I think it started with last update- running Is there a way to check when your last viral definitions were updated? There's always a way to check for that info within the client software, but I don't have the exact details. You may want to ask someone else here in the Forum.

What bjm was providing however is the exact Intelligent Update patch you should be downloading and running in case your client software cannot run Live Update for any reason. I can run live update on Norton Security Suite. It says I am current. I go to history and it lists the 'Live Update' session.

IPS definitions or anything. I get this thru Comcast- no support wait times almost 3 hours. It is what it is What are you looking for? NSO queries the cloud and the cloud is up-to-date. Think I'm getting the picture now. Run Live Update, component updates get downloaded, but not all of them get installed successfully and the ones in question are marked "Failed to update.

This has been and still is an intermittent but not uncommon issue, regardless of client software version current and old. It also depends on when Live Update is being run during the day, as I believe those update patch components get gradually updated from the server during certain times of the day. And if any component updates are not appropriately prepped or updated in the server then it could be a possible cause of "failure to update" issue. If a certain component cannot be updated, usually waiting for another time and rerunning Live Update again would solve the issue.

I normally only used the "Run LiveUpdates" manually when I first turn on the computer, other than that I let the updates download on their own. I go to history and it lists the 'Live Update' session. IPS definitions or anything. I get this thru Comcast- no support wait times almost 3 hours. It is what it is What are you looking for? NSO queries the cloud and the cloud is up-to-date. Think I'm getting the picture now. Run Live Update, component updates get downloaded, but not all of them get installed successfully and the ones in question are marked "Failed to update.

This has been and still is an intermittent but not uncommon issue, regardless of client software version current and old. It also depends on when Live Update is being run during the day, as I believe those update patch components get gradually updated from the server during certain times of the day. And if any component updates are not appropriately prepped or updated in the server then it could be a possible cause of "failure to update" issue.

If a certain component cannot be updated, usually waiting for another time and rerunning Live Update again would solve the issue. I normally only used the "Run LiveUpdates" manually when I first turn on the computer, other than that I let the updates download on their own. Unfortunately, with the issue I was having I wasn't able to do that and had no choice but to download the updates manually. I too used to manually run Live Update right after booting into the system.

The bigger problem, however, is that the v To repeat, this v Read my earlier reply in this thread for more detail. And as such, after I've reimaged my XP system to a previous state with v Back to top. Reg: Hello everyone newbie here to the Norton Forums. I have the same question 0.

Hi SarojaK: I am attaching the files you requested.